Official channels
The Lifetime Satisfaction Warranty applies to purchases made through the following channels:- mellanni.com
- Amazon
- Walmart
- eBay
- Wayfair
What’s covered
There is no fine print. If you are unsatisfied for any reason, you can choose one of the following resolutions:- Replacement — we ship you the same product at no cost
- Full refund — returned to your original payment method
- In-store credit — applied to a future Mellanni purchase
How to register your product
You must register your product to activate the Lifetime Satisfaction Warranty.Visit the registration page
Enter your purchase details
Provide your order number, the marketplace you purchased from, and your product information.
When you register, you also join the Mellanni VIP Club. Members receive exclusive coupons, member-only discounts, and opportunities to receive free products.
How to file a claim
Gather your order details
Before contacting support, have the following ready:
- Marketplace you purchased from (e.g., Amazon, mellanni.com)
- Order number
- Date of purchase
- Product type, size, and color
Contact Mellanni support
Submit your claim at mellanni.com/pages/contact-us-new. Include all the details from the previous step so our team can process your request quickly.
Quick actions
Register your product
Activate your Lifetime Satisfaction Warranty and join the Mellanni VIP Club.
File a claim
Contact our support team to request a replacement, refund, or in-store credit.