Official channels
The Lifetime Satisfaction Warranty applies to purchases made through the following channels:- mellanni.com
- Amazon
- Walmart
- eBay
- Wayfair
What’s covered
There is no fine print. If you are unsatisfied for any reason, you can choose one of the following resolutions:- Replacement — we ship you the same product at no cost
- Full refund — returned to your original payment method
- In-store credit — applied to a future Mellanni purchase
How to register your product
You must register your product to activate the Lifetime Satisfaction Warranty.1
Visit the registration page
2
Enter your purchase details
Provide your order number, the marketplace you purchased from, and your product information.
3
Submit your registration
Complete the form to activate your warranty and receive confirmation.
When you register, you also join the Mellanni VIP Club. Members receive exclusive coupons, member-only discounts, and opportunities to receive free products.
How to file a claim
1
Gather your order details
Before contacting support, have the following ready:
- Marketplace you purchased from (e.g., Amazon, mellanni.com)
- Order number
- Date of purchase
- Product type, size, and color
2
Contact Mellanni support
Submit your claim at mellanni.com/pages/contact-us-new. Include all the details from the previous step so our team can process your request quickly.
3
Choose your resolution
Once your claim is reviewed, select your preferred resolution: a replacement, a full refund, or in-store credit.
Quick actions
Register your product
Activate your Lifetime Satisfaction Warranty and join the Mellanni VIP Club.
File a claim
Contact our support team to request a replacement, refund, or in-store credit.